I didn’t receive my transcript. What do I do?

If you or your recipient has not yet received your transcript, check the status of your order to make sure your school has sent your transcript.

  1. Go to getmytranscript.com and select your school.
  2. Enter your transcript order number and email address, then select the arrow button.
  3. The time-stamped order history and current status will be displayed.

If your order was sent regular First Class US Mail, please allow up to 7-10 business days for delivery by the US Postal Service.

If your order status is “sent” AND you have allowed enough time for delivery option you selected, contact the registrar’s office at your school and ask for a transcript clerk or specialist. Please have your order number available to expedite your request.

Only your school, the official repository of your academic records, can fulfill and send your transcript orders. The Clearinghouse serves as the Web order management agent for your school, but does not process or send transcript orders.